ACRC Operates On-site Grievance Counseling Service in Gyeongsangnam-do Province Affected by Torrential Downpours

– Receive and counsel grievance on site, from July 28 (Mon.) to July 29 (Tue.), at the Integrated Support Center for Victims in Gyeongsangnam-do province and the Sancheong-gun refugee shelter

(28, July. 2025, ACRC)

Grievance counseling windows will be set up near the rain-caused damaged region in order to solve the difficulties of residents affected by extreme heavy rains.

The Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Ryu Chul Whan) plans to listen to the grievances on site, from residents suffering from torrential rains. The commission plans to conduct on-site grievance counseling at the Integrated Support Center for Victims in Gyeongsangnam-do Province at the Sancheong-gun Administrative Welfare Center and the refugee shelter in Saengbiryang-myeon, Sancheong-gun for two days from today (Jul. 28) to quickly support for recovery.

Residents can consult with the investigator of the Commission at the On-Site Outreach Program which is prepared at the grievance counseling window of the Integrated Support Center and the refugee shelter for various inconveniences and difficulties in the process of recovering from the damage.

Complaints that require additional investigation will be received and treated as grievance by the ACRC. The commission will come up with proposal and recommend institutional improvement to relevant government institutions with regards to any unreasonable institutions or laws that cause difficulties for residents to recover their daily lives.

Chairperson Ryu said, "I hope this on-site consultation to serve as an opportunity for residents who have lost their homes due to heavy downpours to overcome difficulties and return to their daily lives," adding, “The ACRC will listen to the voices of the victims and put efforts to address grievances in an agile manner.”