Recalls placed on
Renault Samsung's SM5 for engine stalling problems
☐ The Ministry of Land,
Infrastructure and Transport of the Republic of Korea (Minister: H.E. Mr. Suh
Seoung-hwan) announced that it placed a rectifying measure (recall) on the SM5
manufactured and sold by Renault Samsung Motors owing to engine stalling
problems.
ㅇ This recall came to be
placed after a possibility had been detected that could give rise to engine
stalling or the engine RPM's becoming unstable due to faulty connections of
internal pins that link the engine wiring to the ignition coil wiring.
ㅇ The targets of the
recall will be the 161,700 units of the SM5 gasoline/LPLi models manufactured
between October 28, 2009 and May 2, 2013.
☐ Owners of the said
motor vehicleswill be eligible for a free repair service (removal of the
problematic connector, and then linking of the ignition coil's wiring with the
engine wiring in a direct manner) at direct management service stores or other
affiliated repair stores of Renault Samsung Motors starting from April 28, 2014.
☐ With respect to this
recall, the automaker Renault Samsung Motors will inform its affected customers
of this measure via post, providing detailed information necessary to address
the current situation. Other inquiries can be directed to the customer center of
Renault Samsung Motors at Tel. 080-300-3003.
ㅇ For the vehicle owners
who had already received repairs on their cars before this recall measure was
put in place, it is recommended that they request a reimbursement to the
automaker for their repair costs.
☐ MOLIT stated that it
expects wider participation from the public at its Motor Vehicle Faults Report
Center (website: www.car.go.kr and telephone: 080-357-2500) for better securing
of the public's safety from faulty vehicles, and added that it has started a
"Recall Notification Service" that informs customers of his/her vehicle's recall
measure subjection via SMS and email, in addition to doing so via the post, from
January 2013. Also, a vehicle owner will also be able to receive detailed
information on recall services if he/she becomes a member of the website of the
Motor Vehicle Faults Report Center.